Privacy Policy

Last Updated: December 2025

Introduction

SavaliKraft.com (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

What Information We Collect

2.1 Personal Information

We may collect the following personal information:

Contact Information: Name, email address, phone number, mailing address
Purchase Details: Order history, payment methods, shipping address
Account Information: Username and password (if you create an account)
Communication Information: Messages, questions, and comments you send us
Demographic Data: Age group, gender, interests (if voluntarily provided)

2.2 Technical Information

When you visit our website, we may automatically collect:

Device Information: IP address, browser type, operating system
Usage Data: Page views, clicked links, time spent, and content you view
Cookies and Tracking: We use cookies to improve your browsing experience

2.3 Automatic Collection Methods

We may use the following technologies:

Cookies: Small files stored in your browser
Web Beacons: Small graphics used for tracking purposes
Log Files: Server activity records

How We Use Your Information

We use your information for the following purposes:

3.1 Primary Uses

Service Delivery: Processing and fulfilling your orders
Communication: Providing updates about your order status, shipping, and customer support
Account Management: Creating and maintaining your account

3.2 Marketing and Improvement

Marketing Materials: Sending promotional content and newsletters (with your consent)
Website Improvement: Enhancing our services and user experience
Personalization: Displaying content tailored to your preferences

3.3 Legal and Security

Fraud Prevention: Detecting and preventing unauthorized activities
Legal Compliance: Fulfilling legal obligations
Rights Protection: Protecting our rights, privacy, and security

How We Share Your Information

4.1 Sharing with Third Parties

We may share your information in the following circumstances:

Payment Processors

Razorpay, PayPal: To process payments
Information Shared: Address, email, payment method

Shipping Partners

Logistics Companies: For order delivery
Information Shared: Name, address, phone number

Hosting and Technical Services

Web Hosting Providers: For website maintenance
Email Services: For communications

Analytics Services

Google Analytics: For traffic analysis (anonymous data only)
No Personal Identification: Only aggregate trends are shared

4.2 What We Do Not Share

We do not share the following without your consent:

Detailed purchase history (for marketing purposes)
Personal email addresses (to third parties)
Sensitive financial details

4.3 Legal Requirements

We may share information if:

Required by law
Ordered by a court
Necessary to protect public safety

Data Security and Privacy

5.1 How We Protect Your Data

Encryption: SSL/TLS encryption for all sensitive data
Secure Servers: Data stored on high-security hosting
Access Control: Only authorized employees can access personal information
Regular Updates: System and software security updates

5.2 Your Responsibility

Keep your passwords secure
Maintain the security of your account
Avoid sharing sensitive information on public computers

5.3 Data Breach Response

If a security breach occurs, we will:

Immediately investigate
Notify you within 30 days
Take appropriate remedial steps

Cookies and Tracking Technologies

6.1 How We Use Cookies

We use cookies for the following purposes:

Type	Purpose	Duration
Essential	Shopping functionality, security	During session
Functional	Preferences, language	1 year
Analytics	Usage patterns (anonymous)	2 years
Marketing	Optimized advertising	30 days

6.2 Disabling Cookies

You can disable cookies in your browser settings:

Chrome: Settings > Privacy > Cookies
Firefox: Settings > Privacy > Cookies
Safari: Preferences > Privacy > Cookies

Your Rights

7.1 Right to Access

You can request:

What personal data we hold about you
How we use it
Who has accessed it

7.2 Right to Correction

You can request:

Correction of inaccurate or outdated information
Completion of incomplete information

7.3 Right to Deletion (Right to be Forgotten)

You can request:

Deletion of your data from our files
Permanent removal of your account

Exception: We may retain some data due to legal obligations.

7.4 Right to Object

You can object to:

Marketing emails
Analytics tracking
Profiling activities

7.5 Data Portability

You can request:

A copy of your data in a downloadable format
Data in a structured, machine-readable format

Data Retention

We retain your information for as long as necessary:

Information Type	Retention Period
Account Data	While account is active
Orders/Payments	7 years (tax requirements)
Marketing Consent	Until you withdraw consent
Cookies	As per Section 6.1
Log Files	90 days

Children’s Privacy

9.1 Our Service is Not for Children

Our services are not intended for children under 18 years old
We do not knowingly collect data from children

9.2 Parental Responsibility

Parents should monitor children’s internet activity
If a child accidentally shares data, please notify us

Region-Specific Rights

10.1 India

Data Protection: Under the Information Technology Act, 2000
Rights: Users have the right to access their data

10.2 European Union (EU)

GDPR Compliance: General Data Protection Regulation
Additional Rights: All rights mentioned above

10.3 Other Countries

Your local laws may apply
We comply with all applicable regulations

Third-Party Services

Our website may be linked with the following third parties:

11.1 External Links

Our website may contain links to external sites. We are not responsible for their privacy policies.

11.2 Social Media

Instagram, Facebook: To connect with us
Their Policies Apply: Social media platform privacy policies govern their services

11.3 Advertising Partners

Google Ads: For advertising services
Anonymous Data: Your personal information is not shared

International Data Transfers

12.1 Where We Store Data

Primary Servers: Hosted in India
Backups: May be stored on global servers

12.2 Data Protection

All international transfers are encrypted
Compliance with international standards

Policy Changes

13.1 When We Update the Policy

When our services change
When laws change
For improved security

13.2 How We Notify You

Email: For important changes
Website Notice: Updates will appear here
Continued Use: Accepting changes by continuing to use our services

13.3 Effective Date

Immediately upon publication on the website
Previously collected data also falls under this policy

Contact Us

If you have questions about this Privacy Policy, please contact us:

Contact Information

SavaliKraft.com

📧 Email: info@savalikraft.com
📱 Phone: +91 90 160 181 45
🌐 Website: www.SavaliKraft.com
📍 Address: Palghar, Maharashtra

Response Time

We will respond within 2 business days
For urgent matters, within 48 hours

Data Protection Officer

If you are subject to GDPR and need additional assistance:

Contact your local Data Protection Authority
Or our DPO at: info@savalikraft.com

Additional Notes

16.1 Social Responsibility

As SavaliKraft, we:

Prioritize the security of artisans’ data
Respect community privacy
Follow ethical data practices

16.2 Your Privacy is Our Priority

Thank you for partnering with us and trusting SavaliKraft with your information.

Quick Reference Summary

Topic	Key Points
Data Collection	Name, address, email, order details
Purpose	Order fulfillment, communication, improvement
Sharing	Payment processors, shipping partners, hosting services
Security	SSL encryption, secure servers
Rights	Access, correction, deletion, objection
Contact	info@savalikraft.com or +91 90 160 181 45